Refund Policy

At Exact11 we believe "Your money is yours & you should get it immediately when you want". We are working with the best banking & gateway partners to payout our users at the earliest possible.

However, all the refunds at Exact11 are subject to following conditions :

  • All the refunds are processed to the same mode / financial instruments through which the deposits were made.
  • In some cases, internal review team may take upto 24 working hours to process a withdrawal.
  • Immediate withdrawal after deposits, without playing matches will invite transaction fee charges, as applicable.
  • All the winnings above Rs 10,000/- is subject to applicable TDS deduction.
  • Exact11 reserves the right to modify/change these terms & conditions anytime without any notice.
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